OCEANSIDE ICE ARENA A-to-Z Fan Guide
AGE REQUIREMENT
Children ages two (2) and under will be admitted free to the hockey games with a paid adult admission. Please note that this free admittance is only valid for a seat on an adult's lap. There is no required pass or ticket for this admittance.
ALCOHOL
Oceanside Ice Arena will be selling canned beer starting 60 minutes before the start of the game up until the start of the third period. Customers MUST have an Over-21 wristband in order to purchase alcohol. Wristbands are available at the front entrance and/or beer stand. A professional bartending company will be responsible for serving the beer and checking ID’s. No more than two beers may be purchased by an individual per trip to the beer stand. All Arizona liquor laws are strictly adhered to. A selection of 12oz. and 16oz. beers are available for purchase, one for $5.00 or two for $9.00.
AUTOMATIC TELLER MACHINES (ATM)
Oceanside Ice Arena has one (1) Automatic Teller Machines (ATM) for your convenience located in the concessions area.
BAGS
Bags including fanny packs, back packs, and purses all smaller than 12"x12"x12" are allowed into Oceanside Ice Arena. Please be aware that for the safety of our fans, all bags will be searched upon entry into the arena.
BANNERS/SIGNS
Oceanside Ice Arena event management allows fans to bring banners and signs to the game provided these items meet prescribed guidelines. Banners and signs cannot be hung over any existing signage, block the view of another guest, or contain any advertisements or profanities. Poles of any kind or size are not allowed into Oceanside Ice Arena.
CABS/UBERS
The cab and uber pick-up/drop-off location is in the dirt parking lot located on the east side of Oceanside Ice Arena in between the regular parking lot and McClintock Dr.
CAMERAS/PHOTOGRAPHY
Fans are welcome to bring personal cameras and video cameras into Oceanside Ice Arena. However, flash photography, monopods, tripods and selfie sticks are not permitted in the arena.
Professional photography/cameras are not allowed inside Oceanside Ice Arena without a media credential. The lens on a camera must not be longer than the width (base) of the camera.
CONCESSIONS
There is one concession stand at Oceanside Ice Arena located on the east side. Rudy’s BBQ will also have a food truck outside for fans to purchase food and drink.
DIRECTIONS
From the North (Scottsdale):
Take the Loop 101 South
Exit McKellips Rd. (exit #50), take a right (heading West)
Turn left on McClintock Dr.; the arena is on your right
From the South (Chandler/Gilbert):
Take Loop 101 North
Exit McKellips Rd (exit #50) and take a left (west)
Turn left on McClintock Dr; the arena is on your right
From the East (Mesa):
Take US-60 West to the Loop 101 North
Exit McKellips Rd (exit #50) and take a left (west)
Turn left on McClintock Dr; the arena is on your right
From the West (Glendale):
Take I-10 East to the Loop 202 East
Exit McClintock Dr. (exit #8), take a left (north)
The arena is on your left
DISABLED ACCOMMODATIONS
Sun Devil Athletics is committed to providing every guest with a comfortable and enjoyable experience at Oceanside Ice Arena including guests with disabilities.
FAN CODE OF CONDUCT
All Oceanside Ice Arena guests are expected to maintain reasonable and appropriate behavior at all times. Any behavior defying the code of conduct as determined by facility management can result in ejection and possible arrest. Ejected guests will not receive a refund for their tickets or be compensated in any way. Inappropriate behavior includes, but is not limited to:
· Throwing objects of any kind
· Demonstrating unruly behavior
· Attempting to enter the playing area
· Engaging in behavior that endangers the safety of student-athletes, coaches or officials or other guests
· Removing any property of Oceanside Ice Arena
· Taunting Public Safety Officials
Sun Devil Athletics management reserves the right to deny entry or eject from the facility guests displaying inappropriate behavior, as determined by facility/event management. Students attending Sun Devil Athletic events are expected to adhere to the Arizona Board of Regents (ABOR) Code of Conduct. Failure to follow the ABOR Code of Conduct may result in ejection from the premises and disciplinary action through Student Judicial Affairs.
FIREARMS
No weapons/firearms are permitted in the Oceanside Ice Arena pursuant to A.R.S. section 4-229 Licenses; handguns; posting of notice.
FIRST AID
Please see the nearest Sun Devil Athletics employee/usher if you are in need of medical assistance.
GAMETIMES
Sun Devil Hockey games start times are 7:30 p.m. at the Oceanside Ice Arena. There will be one game, ASU vs. Connecticut on January 5, 2016, which starts at 8:00 p.m. For the most current game day schedule check thesundevils.com.
GATES
The Oceanside Ice Arena entrance opens 60 minutes prior to opening faceoff. There is one entrance located on the South East side of the building.
Player Guest Entrance
ASU and visiting team player guest will-call is located at the southeast door. These tickets can be picked up 60 minutes prior to puck drop. NCAA regulations require a valid government issued ID to pick up all will-call tickets.
HAT TRICKS
In the event of a hat trick, fans may throw their hats onto the ice. Sun Devil Athletics and Oceanside Ice Arena are not responsible for retrieving hats to fans.
LOST/DAMAGED/DUPLICATE TICKETS
For tickets lost or misplaced, a full face value fee per ticket will be charged for each ticket duplicated. If the original unused tickets are mailed to: Sun Devil Ticket Office, PO Box 872405, Tempe, AZ 85287-2405, within 2 weeks of the event only a $5 per ticket charge will be assessed. Only credit cards will be accepted for reprint charges. Season ticket holders will be permitted one reprint at no charge.
Stolen tickets must be reported in advance of the game to the ticket office and a stolen property report filed with the police. The ticket office will then issue duplicates at no charge.
LOST & FOUND
Oceanside Ice Arena provides lost and found services for its guests located at the ticket office window. Found items should be taken to this location or given to a game day staff member. Lost and found items will be logged and kept for two weeks. Unclaimed items will be donated to charity after the two-week holding period. To check on or claim a lost and found item following the hockey games, please call (480) 965-3933.
MERCHANDISE
Oceanside Ice Arena’s Pro Shop features a full line of Sun Devil apparel. This shop also specializes in skate sharpening and repair, along with a supply of all ice hockey essentials. On game days visit the Pro Shop located inside the entrance doors to the left.
NATIONAL ANTHEM SINGER
Guests interested in singing the national anthem can contact Brittany Dugan at (480) 727-7516, or her email Bdugan3@asu.edu.
OCEANSIDE ICE ARENA
History
Oceanside Ice Arena opened in 1974. The arena has been home to Desert Youth Hockey Association since 1975 and the Arizona State University hockey program since its inception in 1985.
When the arena fell on hard times in the mid 1980’s DYHA stepped up and took over the lease of the building and land and has continued to operate the arena to this day. We are the ONLY arena in Arizona operated by a youth hockey association. DYHA and OIAare governed by a volunteer Board of Directors.
When the Phoenix Coyotes moved to the Valley in 1996 the NHL team practiced here at Oceanside for their first 2 seasons. Prior to the Coyotes, Oceanside was a popular practice rink for NHL teams stopping in the Valley for golf and relaxation on their way to play the LA Kings.
Currently, DYHA has 14 youth travel hockey teams and ASU has an NCAA D1 team and 2 ACHA teams plus a Prospect team playing in the adult league.
Oceanside Adult Hockey League (formerly Summit Hockey League) was founded in 2000. What started out with 4 teams and one weekly adult instructional class has grown to 34 teams and 3 weekly classes.
Refrigeration Package & Ice
Oceanside has two 12-cylinder semi-hermetic Carrier compressors powered by two 150 HP electric motors with a 150 ton capacity chiller barrel and a cooling tower. Refrigerant is circulated through the sand floor by a 90 HP electric motor.
The refrigerant is typically going out to the ice sheet at 17 degrees and returning at 19 degrees. A loss of 2-4 degrees while circulating through the ice sheet is common depending on the season. The surface of the ice is typically at 22 degrees. The ice is maintained at a constant thickness of 3-4 inches. We carry 3-4 inches compared to an NHL arena’s 1-2 inch ice due to the extremely busy hockey schedule here.
Why is it so cold in here?
Oceanside is known as one of the coldest rinks in the country. Is that because of the 40 degree temperature difference between inside the rink and outside? Maybe that’s part of it but Oceanside is very cold, especially during hockey season. A low ceiling and energy efficient block wall construction is the primary reason for colder temperatures. Also contributing is the lack of dehumidification system which makes for higher humidity inside and which makes you feel cold. Unfortunately they cannot accommodate frequent requests to turn down the A/C or turn up the heat. The main part of the arena does not have HVAC. The temperature is driven by the massive slab of ice.
Bleacher heaters
New for the 2015-16 season are spectator heating for the south and east bleachers. The heaters will be on when conditions warrant, so long as ice conditions are not compromised.
PARKING
· Guests, staff, and officials can park in the parking lot directly East of the arena.
· If the East parking lot is full, an overflow parking lot is located just South East of the arena at Big Surf.
· Teams and team buses park in the designated parking lot directly North of the arena.
· Taxis and Ubers can pick up and drop off in the East unpaved parking lot located between the East parking lot and McClintock.
PRE-GAME
Oceanside Ice Arena opens 60 minutes before opening faceoff, so come in early and grab a seat in one of the coldest ice rinks in the country.
PROGRAMS/ROSTERS
Rosters will be available at the marketing table located in the East side of the area.
PROHIBITED ITEMS
For the safety and security of our guests, the following items are not permitted into the stadium:
· Soft or hard sided coolers, ice chests
· Thermos bottles
· Bikes, skateboards or scooters
· Cans and glass containers
· Artificial noisemakers
· Outside beverages (Exception: sealed water bottles 51oz/1.5 liters or smaller)
· Banner poles/masts
· Pitchforks
· Bags larger than 12"x12"x12"
· Large golf umbrellas (Feel free to bring a small retractable umbrella)
· Tripods/Monopods and selfie sticks for cameras
· Firearms/weapons
· Full size strollers
· Tortillas
· Hockey sticks (pucks ARE permitted)
· Hockey or any other kind of skates
*Please note that this list is not inclusive, as other items may not be allowed
RE-ENTRY
Re-entry to Oceanside Ice Arena is allowed with an original game day ticket and a hand stamp. Guests can receive a hand stamp from the usher at the entrance.
RE-SALE OF TICKETS
Resale of event tickets, regardless of price, is prohibited at Oceanside Ice Arena. Fans that purchase tickets from someone other than the Sun Devil Ticket Office do so at their own risk and those tickets could be counterfeit. ASU is not responsible for and will not provide a replacement or refund of any kind for invalid tickets purchased through a secondary ticket provider
RESTROOMS
There is a total of one (1) restroom located throughout the arena. For the guest's convenience, there is also one crowd pleaser located outside of the front entrance in the South parking lot.
RUDY’S BBQ
Rudy’s BBQ will be set up in the parking lot outside of the arena. They will start selling food at 6:30 p.m. on game days. Their menu includes:
Brisket Sandwich - $6.00
Pulled Pork Sandwich - $6.00
Sausage - $5.50
Green Chili Stew - $5.00
Baked Beans - $2.50
Chips - $1.00
Rice Krispy Treat - $1.75
Soda - $2.50
Water - $2.00
SEATING
Oceanside Ice Arena holds a capacity of 747. There are four (4) different seating areas located within the arena:
· General Admission in the South bleachers
· Student Seating in the East bleachers
· Standing Room along North East corner of the ice
· Reserved seating in the North East bleachers and first two rows of Section A
· Player/coaches guest area in the North West bleachers
CLICK HERE to view a map
SERVICE ANIMALS
In-service guide dogs, signal dogs or other animals individually trained to do work or perform tasks for the benefit of an individual with a disability may enter the arena with that individual. The animal must be in-service for a spectator to be allowed entry.
SUN DEVIL CLUB
For information on the Sun Devil Club and membership benefits contact the Sun Devil Club at (480) 727-7700 or online at sundevilclub.com.
TAILGATING
ASU has policies and procedures in place in order for our patrons to have a great atmosphere inside and outside of Oceanside Ice arena at hockey games. All persons entering the tailgating areas are subject to the restrictions and requirements listed below as well as the Arizona Board of Regents and Arizona State University rules and regulations, and the laws of the State of Arizona. Sun Devil Athletics may revoke the parking pass and eject or refuse entry to persons for violation of these rules, for disruptive behavior, illegal activity, or other misconduct detrimental to the tailgating environment. No refunds will be issued. You are responsible for yourself and for any of your guests. If your guests violate policy, your parking privileges/pass may be revoked without refund. ASU Students and Employees must adhere to university standards of conduct. Failure to do so may result in disciplinary action.
Tailgating restrictions and requirements include:
Alcohol:
· No one under the age of 21 is allowed to consume alcoholic beverages.
· Tailgaters may not provide alcohol to persons under the age of 21 or to an intoxicated or disorderly person. Individuals are also subject to criminal charges and civil liability.
· Alcoholic beverages are limited to beer and wine. No spirituous liquor or other alcoholic beverages are allowed.
· No public intoxication or disorderly conduct.
· No glass containers or bottles are allowed in parking lots/structures.
· No kegs or common source of alcohol are permitted.
· Drinking apparatuses, including but not limited to beer bongs are not permitted.
· No drinking games or activities that encourage reckless consumption of alcoholic beverages, including but not limited to beer pong, shot gunning, and flip cup.
Parking Lots/Spaces:
· One space per vehicle is allowed.
· No saving parking spaces for others.
· No open flames or charcoal grills are allowed; please use only propane gas grills in lots.
· Generators, which meet ASU Fire Marshal requirements, must be placed in non-confined, well-ventilated areas. (see requirements, thesundevils.com/parkingcentral)
· Tailgaters may not provide unregulated bathroom facilities or Port-a-Johns. There will be a crowd pleaser available for restroom needs.
· For the safety of our guests and fans, the use of golf carts, scooters, gators, pedicabs, and other modes of transportation, for either personal or proprietary reasons, are strictly prohibited in the parking lots. This restriction is not intended to limit or redirect use of mobility devices by individuals with disabilities.
· All designated tailgate areas must be cleared within one (1) hour after the conclusion of the game.
ASU encourages its fans to tailgate in a responsible manner – respectful of the campus and respectful of other Sun Devil fans and fans from visiting schools.
ZAMBONI
The ice is resurfaced by a zero-emission Rudy’s BBQ Zamboni 552 electric machine. They use the backup Zamboni propane 520 machine only when necessary which has a brand new clean burning engine.