What date will priority points be pulled for the relocation?
Priority points as of December 31, 2015 determine your priority ranking for 2016 season ticket relocations. Non-affected season ticket holders will be able to renew their current seats during the normal renewal process scheduled to being April 11.
What is the process to select seats for the 2016 season?
Fans seated on the reinvented west side of Sun Devil Stadium will select new seats based on their priority points. Accounts that sit on the east side will renew as they have in the past. Seats can be selected over the phone with a Sun Devil Athletics representative, by designating a proxy, or in person at the Sun Devil Stadium Box Office located on the South end of Sun Devil Stadium. Nonaffected season ticket holders who wish to add or upgrade seats, and affected season ticket holders who want to add seats will be able to do so during the upgrade process scheduled to begin May 16.
Where do I go if I want to select in person?
All in-person relocations will take place in Wells Fargo, Room 116. Specific instructions will be forthcoming but fans will be able to park directly in front of Wells Fargo and directional signage will direct fans to the room location.
Can I add seats at this time?
Additional seats may not be added at the time of relocation or renewal. Once both relocations and renewals have been completed, we will offer an upgrade period during which you may add seats.
Will my seats be impacted?
All 2015 season ticket holders with seats located on the west and north sides of Sun Devil Stadium will need to select new seats for the 2016 season because of changes to the configuration of seating on the west side. Construction will directly affect fans seated on the west side of the stadium (sections 1-13; 201-219), as well as the loge extending through the north side (sections 101-127). In 2017, for equity among all season ticket holders, Sun Devil Athletics will reseat the entire stadium with season ticket holders selecting seats in order of priority point status as of December 31, 2016.
What if I have seats that are not impacted?
If your seats are not impacted you have the opportunity to renew the same seats you had in 2015 starting April 11. Starting May 16 following renewals we will also offer an upgrade period during which you can chose to upgrade or add on seats. For equity among all season ticket holders, Sun Devil Athletics will reseat the entire stadium in 2017 based on priority point rankings as of December 31, 2016.
Will you have payment plans?
Sun Devil Athletics offers 3, 6, and 12-month payment plans. Please contact the service team at 480-965-5333 for more details. Please note, Sun Devil Athletics is offering 5 priority points to any season ticket holder that pays in full while relocating, renewing, or upgrading their season tickets.
Can I increase my priority point ranking?
Gifts to the Sun Devil Club received by December 31st, 2015 contributed towards your priority for the 2016 season. Gifts received after December 31, 2015 will contribute to priority standing for the 2017 season. For equity among all season ticket holders, Sun Devil Athletics will reseat the entire stadium in 2017 based on priority point rankings as of December 31, 2016. Sun Devil Athletics is offering 5 priority points to any season ticket holder that pays in full while relocating, renewing, or upgrading their season tickets.
Where can I find my priority point total?
Log in to your Sun Devil Club Account at www.sundevilclub.com or call the Sun Devil Club at 480-727-7700.
Will I have to renew prior to picking my seats?
You will not be required to pay for your seats until you select the seats you prefer.
Will I be able to see my seats prior to selection?
Fans have the opportunity to go online and select from a variety of sections in Sun Devil Stadium to see 3-D views of the renovated stadium. Sun Devil Stadium is under construction and not accessible to visit in person.
I sit with a group of other season ticket holders. How can we relocate together?
Fans may designate any other season ticket holders they would like to be seated with when locating as a group. This option is available on the Relocation Contact Form. Please provide the account number of each season ticket holder to ensure we have the correct information and that each member has opted in. Fans will need to coordinate with the members of their group to fill out the form and designate one person to act as the group representative. The average of priority points among your group members will be used to determine your relocation time.
Will I have to move again?
In 2017, for equity among all season ticket holders, Sun Devil Athletics will reseat the entire stadium in order of priority points as of December 31, 2016.
Can you add more seats to your account in the selection process?
Fans may upgrade their seats or add more seats to their current season tickets starting on May 16.
What if I am on the east side and my seats aren’t affected but I want to move to the west side during the relocation process?
Fans interested in upgrading their seats may do so starting May 16, after the renewal and relocation period.
Where will ADA seating be located?
ADA seating is located in all four corners of the stadium, off the main concourse, and in the upper bowl. The southeast and southwest corner seating areas were completed for the 2016 season. Because of the configuration of the lower bowl, all additional ADA seats are accessible off the main concourse of the stadium. On the upper Concourses the ADA seats are accessible immediately off the new upper concourse.
My friend wants to purchase new season tickets near me. When can they select their seats?
Deposits are currently being taken for the 2016 season. New season ticket holders may select their seats starting May 16, after the relocation and renewal process has been completed.
How do I find out more about Premium Seating options in the renovated Sun Devil Stadium?
Fans interested in premium seating options can call the Sun Devil Club major gifts unit at (480) 727-7700 or email: info@sundevilclub.com.
What sections will have chair-back seats?
Sections 1-13 will have individual seats for fans in 2016. In addition all premium spaces will also offer chair back seats. Specifically, lower bowl sections 1-13, West Club sections 101-119, East Club sections 129-135, West upper bowl (below cross aisle) sections 201-207 and East upper bowl (below cross aisle) sections 237-243.
How much more legroom is there?
Depending on the location fans will have an extra 3-4 inches of legroom. The legroom has increased from 26” to 30” for bench seating and from 30 to 33” in seatbacks. Please refer to the stadium map to reference legroom for specific sections.
Which sections have bench seats with backs?
West upper bowl (above cross aisle) sections 301-309 and east upper bowl (above cross aisle) sections 339-341.
If I cannot handle climbing/descending stairs well, how will I get to my seats now that the moat is going away?
One of the primary upgrades and driving reasons to completely reconstruct the lower bowl is to make the aisles wider in order to accommodate a handrail in the center of the aisle. If stairs are a major issue, please contact the ticket sales team and ask them to identify mobility impaired seating that may be more suited to your physical condition.
Will the concourse connect in a full 360 allowing patrons to utilize the elevators?
By the completion of the stadium’s reinvention in 2017 the main concourse level will be the primary travel level for the stadium. There will be elevators to get from the street level entrances to the main concourses and from the main concourse to the upper levels of the stadium.
When will ASU install the new video board in the north end zone?
The new video board will be installed for the 2017 season.
Which seats will be shaded on day games?
The ADA seats on both the east and west concourses will be in shade. On the west the top 6-7 rows of sections 4-10 will be in shade from the overhang of the premium level. On the east side for the 2017 season the top 6-7 rows of sections 27-33 will start out in shade at noon and start getting sun as the afternoon progresses.
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